Welcome to Diamral Jewels LLP. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

  • These Terms and Conditions apply to all users of this website (www.diamral.com) and to all purchases made through it.

  • By accessing or using our website, you agree to comply with these terms and our Privacy Policy.

  • Diamral Jewels LLP reserves the right to modify or update these terms at any time without prior notice. Continued use of the website means acceptance of any changes.

2. Products and Pricing

  • All our jewelry is made with genuine materials, hallmarked wherever applicable, and sold with authenticity and quality assurance.

  • Product prices are listed in INR (₹) and include GST unless specified.

  • We reserve the right to change prices, offers, or discontinue any product at any time without notice.

3. Order and Payment

  • Orders can be placed through our official website or authorized representatives.

  • All payments must be completed online through secure gateways (credit/debit cards, UPI, net banking, wallets, etc.).

  • We reserve the right to cancel or refuse any order for reasons including product unavailability, payment issues, or suspicious activity.

4. Returns and Refunds

  • We accept returns within 7 days of delivery, subject to our Return Policy.

  • Refunds are processed only after product inspection, as per our Refund Policy.

  • Products returned in used, damaged, fake, or altered condition will not be eligible for refund or exchange.

5. Shipping and Delivery

  • We provide free shipping within India. International shipping is available with additional charges.

  • All products are securely packaged and fully insured during transit.

  • Delivery timelines are estimated and may vary based on location or unforeseen delays.

6. Lifetime Repair Guarantee

  • We offer lifetime repair services for all our products, subject to assessment.

  • Repairs may include polishing, resizing, and stone fixing. Charges may apply for materials or major repairs.

  • Proof of purchase is required for availing repair services.

7. Intellectual Property

  • All content on the website (text, images, logo, design, etc.) is the intellectual property of Diamral Jewels LLP and cannot be copied, used, or reproduced without written permission.

8. User Responsibilities

  • You agree to use the website for lawful purposes only.

  • You must not use false information or impersonate others during registration or checkout.

  • Misuse of the website or violation of any terms may result in denial of access.

9. Limitation of Liability

  • Diamral Jewels LLP shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • We are not responsible for any loss or damage occurring after the delivery of products.

10. Governing Law

  • These Terms and Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Bhavnagar, Gujarat, India.

📞 Contact Us

For any questions or clarifications, please contact:

Diamral Jewels LLP
Email: Connect@diamral.com
Phone: +91-9428444290
Business Hours: Monday to Saturday, 10 AM – 6 PM IST